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WH-1000XM5 Wireless Noise Cancelling Headphones (Midnight Blue)

Model: WH1000XM5L
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$458.00 NZD
Prices are in NZD and inclusive of GST. ^

Current price as displayed for purchase at Sony Store, Online.

^ Pricing may vary in-store at Sony Store, Auckland & Christchurch

Prices are subject to change.

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Delivery Information

Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations and currently authority to leave (ATL) at doorsteps or un-signed is not available.

Delivery Australia

Australia

Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For ACT, SA, WA, TAS, NT metro and other rural areas, orders should be received within 1-7 business days.

Delivery New Zealand

New Zealand

Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers.

Delivery Costs

Delivery Fees

Some orders may be charged a small delivery fee as part of the convenience of getting your order delivered to your doorstep. See checkout for final costs.

Delivery Sale Periods

Sale Periods

Delivery delays may be experienced during sale periods due to high demand.

  • For items over 20kg, Sony (or an authorised logistics provider) will contact to arrange a delivery time. Certain factors such as size, shipping address or volume of deliveries may delay shipments.
  • For returns, see our returns information for more details.
  • Shipping is only available to customers within NSW, VIC, ACT, QLD, SA, WA, NT, TAS only for orders on store.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on store.sony.co.nz
  • TVs cannot be shipped to regional or remote addresses. An error message may appear during checkout if the TV in your cart cannot be shipped to your selected address. Please remove the TV or choose an alternate delivery address to continue.
  • Pick up and collection of orders are not available.
  • Delivery is currently during standard business hours only.

Key Features

All day comfort with a noiseless design

All day comfort with a noiseless design

These lightweight headphones are beautifully finished in newly developed "Soft fit leather". This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.

Adaptive Sound Control automatically adjusts to whatever you do

Adaptive Sound Control automatically adjusts to whatever you do

Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite cafe, and tailors sound to suit the situation.

For everyday convenience, just Speak-to-Chat

For everyday convenience, just Speak-to-Chat

As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound - handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

Instant pause. Instant play.

Instant pause. Instant play.

Just take the headphones off and the music stops - a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.

Control with your voice

Control with your voice

Get hands-free help - Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get noti?cations, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.

Listen safely with Sony | Headphones Connect app

Listen safely with Sony | Headphones Connect app

Check how safely you're listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

Multipoint connection

Multipoint connection

For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You'll also be able to quickly switch your headphones to either of the two devices at the touch of a button.

Find your headphones with Fast Pair

Find your headphones with Fast Pair

The WH-1000XM5 supports Google's helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google's Find My Device app on your smartphone.

Easy pairing with your computer

Easy pairing with your computer

Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.

All day power and quick charging

All day power and quick charging

With a huge 30 hours of battery life you'll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

Everything's at your fingertips

Everything's at your fingertips

The WH-1000XM5 headphones feature intuitive touch control settings - for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.

Collapsible case, saves space

Collapsible case, saves space

Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.

What's in the box

What's in the box

Open up the packaging of your WH-1000XM5 headphones and you'll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.

Better for the environment

Better for the environment

There's no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a 'Made to be Remade' philosophy that's more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

So immersive. So real.

So immersive. So real.

Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.

Quick access to your favourite music

Quick access to your favourite music

With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps - no need to touch your smartphone.

Specifications

General Features

    • Volume Control Touch Sensor
    • Sensitivities (dB/mW) 102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
    • Plug Gold-plated L-shaped stereo mini plug
    • Magnet Neodymium
    • Headphone Type Closed, dynamic
    • Frequency Response (Hz) 4 Hz - 40,000 Hz (JEITA)
    • Driver Unit 30mm
    • Cord Type Single-sided (detachable)
    • Cord Length approx. 1.2m

Design and Sound Features

    • Wearing Style Over Ear

Size and Weight

    • Weight Approx. 250g
    • Width (cm) 7.50
    • Height (cm) 24.50
    • Weight (kg) 0.76
    • Carton Width (cm) 24.00
    • Carton Height (cm) 26.50
    • Carton Weight (kg) 3.82

Reviews

Please note: Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Support

Warranty

When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty provided by Sony Australia Limited (for Australian purchases) and Sony New Zealand Limited (for New Zealand purchases)

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    Customers may request a price match from Sony against the price being offered by another retailer for the same product, subject to these terms (“Terms”). In these Terms “Sony” means Sony Australia Limited (Australian purchases) or Sony New Zealand Limited (NZ purchases).

    1. Price match request is available for new Sony products sold by Sony that appear with the:
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    Products made available for price match are at Sony’s discretion and may change frequently.

    2. Sony may in its discretion choose to offer a price match for a current Sony product sold by Sony against a competing qualifying product (as defined below) when requested by a customer. Requests may be eligible for a price match if the below criteria are met. Sony will consider each case and communicate its result. This is not a price match guarantee. See this page for details on how to request a price match online or instore. Criteria:
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    5. These Terms are governed by the laws of Australia (Australian purchases from Sony) and New Zealand (New Zealand purchases from Sony).

    Exclusions
    Current as at 1 November 2023
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    The above exclusions may not cover all situations. Other exclusions may apply and will be notified to you at the time of your request if applicable.

Recently purchased a Sony product and now seen it cheaper elsewhere? Get in touch with us at our customer support page to see if Sony, in their discretion, can offer you a partial refund. In addition, if Sony agrees to offer you a partial refund, then if we lower our in-store or online pricing during the return and exchange period, we will further match this lower price.
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