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WH-1000XM5 Wireless Noise Cancelling Headphones (Black)

Model: WH1000XM5B

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    Products made available for price match are at Sony’s discretion and may change frequently.

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    5. These Terms are governed by the laws of Australia (Australian purchases from Sony) and New Zealand (New Zealand purchases from Sony).

    Exclusions
    Current as at 1 November 2023
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    The above exclusions may not cover all situations. Other exclusions may apply and will be notified to you at the time of your request if applicable.

Recently purchased a Sony product and now seen it cheaper elsewhere? Get in touch with us at our customer support page to see if Sony, in their discretion, can offer you a partial refund. In addition, if Sony agrees to offer you a partial refund, then if we lower our in-store or online pricing during the return and exchange period, we will further match this lower price.
If you have any questions, please do not hesitate to reach out to our Live chat or give us a call. You can also speak to an assistant in-store for in-store price match requests.

Delivery Information

Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations and currently authority to leave (ATL) at doorsteps or un-signed is not available.

Delivery Australia

Australia

Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For ACT, SA, WA, TAS, NT metro and other rural areas, orders should be received within 1-7 business days.

Delivery New Zealand

New Zealand

Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers.

Delivery Costs

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Some orders may be charged a small delivery fee as part of the convenience of getting your order delivered to your doorstep. See checkout for final costs.

Delivery Sale Periods

Sale Periods

Delivery delays may be experienced during sale periods due to high demand.

  • For items over 20kg, Sony (or an authorised logistics provider) will contact to arrange a delivery time. Certain factors such as size, shipping address or volume of deliveries may delay shipments.
  • For returns, see our returns information for more details.
  • Shipping is only available to customers within NSW, VIC, ACT, QLD, SA, WA, NT, TAS only for orders on store.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on store.sony.co.nz
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Featuring cutting-edge technology to deliver premium sound quality and the best noise-cancelling* performance on the market.

*As of April 10, 2023. According to research by Sony Corporation, measured using JEITA-compliant guidelines for the top 10 brands (by market share) of headband-style of wireless noise-cancelling headphones market.

Featuring cutting-edge technology to deliver premium sound quality and the best noise-cancelling* performance on the market.
Specially designed 30mm driver unit
Specially designed 30mm driver unit
The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling, especially in low frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.
Multi Noise Sensor technology
Multi Noise Sensor technology
With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.
Ultra clear, noise-free calls
Ultra clear, noise-free calls
With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise 2 = Without noise]
For everyday convenience, just Speak-to-Chat
For everyday convenience, just Speak-to-Chat
As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound – handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.
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Key Features

For everyday convenience, just Speak-to-Chat

For everyday convenience, just Speak-to-Chat

As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound - handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.

Instant pause. Instant play.

Instant pause. Instant play.

Just take the headphones off and the music stops - a capacitive sensor knows when you are wearing them. It also helps improve detection accuracy and design. Put the headphones back on and the music starts again.

Quick access to your favourite music

Quick access to your favourite music

With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps - no need to touch your smartphone.

What's in the box

What's in the box

Open up the packaging of your WH-1000XM5 headphones and you'll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.

Ultra clear, noise-free calls

Ultra clear, noise-free calls

With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments. [1 = With noise, 2 = Without noise].

All day comfort with a noiseless design

All day comfort with a noiseless design

These lightweight headphones are beautifully finished in newly developed "Soft fit leather". This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger makes WH-1000XM5 a pleasure to wear.

Adaptive Sound Control automatically adjusts to whatever you do

Adaptive Sound Control automatically adjusts to whatever you do

Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite cafe, and tailors sound to suit the situation.

Incomparable noise cancelling

Incomparable noise cancelling

Specially developed by Sony, the Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.

Specially designed 30mm driver unit

Specially designed 30mm driver unit

The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling helping you enjoy your music precisely without ambient noise.The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

Superlative sound, engineered to perfection

Superlative sound, engineered to perfection

The specially designed 30mm driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.

Enjoy High-Resolution Audio with and without wires

Enjoy High-Resolution Audio with and without wires

The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth audio for exceptional High-Resolution Audio quality.

Real-time restoration of all your compressed files

Real-time restoration of all your compressed files

Using Edge-AI (Artificial Intelligence), DSEE Extreme upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.

Industry-leading call quality

Industry-leading call quality

Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you'll always hear and be heard clearly.

Control with your voice

Control with your voice

Get hands-free help - Just say "Hey Google" or "Alexa" to activate your preferred voice assistant. Listen to music, connect with friends, get noti?cations, set reminders, and more. You can even control your headphones features like noise cancellation with your voice, listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.

Listen safely with Sony | Headphones Connect app

Listen safely with Sony | Headphones Connect app

Check how safely you're listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

Multipoint connection

Multipoint connection

For total convenience, these Bluetooth headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You'll also be able to quickly switch your headphones to either of the two devices at the touch of a button.

Find your headphones with Fast Pair

Find your headphones with Fast Pair

The WH-1000XM5 supports Google's helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google's Find My Device app on your smartphone.

Easy pairing with your computer

Easy pairing with your computer

Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.

All day power and quick charging

All day power and quick charging

With a huge 30 hours of battery life you'll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.

Everything's at your fingertips

Everything's at your fingertips

The WH-1000XM5 headphones feature intuitive touch control settings - for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.

Collapsible case, saves space

Collapsible case, saves space

Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.

Better for the environment

Better for the environment

There's no plastic in the WH-1000XM5 packaging, which is designed based on low toxicity design principles and a 'Made to be Remade' philosophy that's more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.

So immersive. So real.

So immersive. So real.

Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio.

Multiple microphones, focused on your voice

Multiple microphones, focused on your voice

Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there's a lot of noise around.

360 Spatial Sound Personalizer

360 Spatial Sound Personalizer

With the Sony | 360 Spatial Sound Personalizer app, you'll enjoy a sound experience that's optimised for you. The app captures and analyses your ear shape, allowing these headphones to create your own personal spatial sound field when using WLA-NS7 to connect to BRAVIA XR TVs.

Dolby Atmos Experience

Dolby Atmos Experience

With a Sony WLA-NS7 wireless transmitter connected to a BRAVIA XR TV your headphones create the ideal arrangement of phantom speakers all around you so you can enjoy a Dolby Atmos experience. Be immersed in the scene and feel right at the heart of the action.

The best noise cancelling

The best noise cancelling

From airplane noise to people's voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.

Multi Noise Sensor technology

Multi Noise Sensor technology

With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

Compared To

WH-1000XM5 Wireless Noise Cancelling Headphones (Black)
WH-1000XM5 Wireless Noise Cancelling Headphones (Black)
Model:WH-1000XM5
View Product
Model
NFC™ No Yes (Case)
Bluetooth Specification Bluetooth Specification Version5.2 Version 5.0 BLUETOOTH Specification Version5.2
Battery Life Max. 30 hours(NC ON), Max. 200 hours(NC OFF)
Bluetooth Profile A2DP, AVRCP, HFP, HSP A2DP, AVRCP, HFP, HSP A2DP, AVRCP, HFP, HSP
Released 2022 2020 2021
WH-1000XM5 Wireless Noise Cancelling Headphones (Black)
WH-1000XM5 Wireless Noise Cancelling Headphones (Black)
Model:WH-1000XM5
View Product
Model
NFC™ No Yes (Case)
Bluetooth Specification Bluetooth Specification Version5.2 Version 5.0 BLUETOOTH Specification Version5.2
Battery Life Max. 30 hours(NC ON), Max. 200 hours(NC OFF)
Bluetooth Profile A2DP, AVRCP, HFP, HSP A2DP, AVRCP, HFP, HSP A2DP, AVRCP, HFP, HSP
Released 2022 2020 2021

Specifications

Speak to Chat
Yes
Wireless freedom with BLUETOOTH® technology
Yes
Pair two Bluetooth devices at the same time
Yes
Voice Assistant
Yes
Power and quick charging
Up to 30 hours of battery life
NFC
No
Ambient Sound Control
Yes
Carry case with cable
Yes

General Features

    • Volume Control Touch Sensor
    • Sensitivities (dB/mW) 102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)
    • Plug Gold-plated L-shaped stereo mini plug
    • Magnet Neodymium
    • Impedance (Ohm) 48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)
    • Headphone Type Closed, dynamic
    • Frequency Response (Hz) 4 Hz - 40,000 Hz (JEITA)
    • Driver Unit 30mm
    • Cord Type Single-sided (detachable)
    • Cord Length approx. 1.2m

Design and Sound Features

    • Wearing Style Over Ear

Size and Weight

    • Weight Approx. 250g
    • Width (cm) 21.00
    • Height (cm) 8.00
    • Weight (kg) 0.75
    • Carton Width (cm) 24.00
    • Carton Height (cm) 27.00
    • Carton Weight (kg) 3.79

Availability

    • Released 2022

Reviews

Please note: Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Support

Warranty

When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty provided by Sony Australia Limited (for Australian purchases) and Sony New Zealand Limited (for New Zealand purchases)

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