Here are some quick steps you can take to answer your question:

  1. Review your user manual to confirm correct use of your product.

  2. Visit our Product Support Section for the Frequently Asked Questions, Downloads and Video Tutorials.

If you require further support, please call our Support Team on 0800 7669 69.
Our team is available between Mon-Fri, 9am-5pm.

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Phone: 0800 00 77 22
Email: Email Service Plus
Website: www.serviceplus.co.nz
Address: 690 Great South Road, Penrose, Auckland 1061