Privacy Collection Notice

Sony New Zealand Limited (Sony New Zealand) is the Sony Group company responsible for Sony consumer and professional electronics products, services and websites in New Zealand. We are registered and have our head office in New Zealand.


Sony New Zealand collects a range of personal information depending on the nature of your relationship with us. We collect this information directly from you, from publicly available sources of information and from third parties (i.e. related bodies corporate and Sony retailers).

We may collect this information so that we can provide products, services and support to you, provide information about products, services and/or special offers, obtain your opinions or comments about Sony products and/or services, including conducting through product surveys, and manage your application for employment with us. If you do not provide us with certain personal information when prompted, we may be unable to sell you products, provide certain services or information, or process your application for employment.

Use and disclosure

We will share your personal information with other companies that form a part of the Sony Group, third party service providers who process information on our behalf (e.g. entities which deliver packages and process payments) and our business partners if you agree to receive information or newsletters from them.

We may also disclose your personal information where acting in good faith, we believe that the law requires or permits us to do so (e.g. to law enforcement agencies or government auditors).

Your personal information may be transferred overseas to Sony Group companies and third parties operating on their behalf in countries including Singapore, Australia, the United States of America, Japan, the United Kingdom and Belgium. By providing your personal information to us, you acknowledge that some Sony Group companies and third parties may be located in countries which do not have the same level of privacy laws as New Zealand and you consent to the transfer of your personal information in these circumstances.

Access, correction and complaints

Our privacy policy at contains information on how you can request access to or correction of your personal information, or how to complain if you believe we have breached New Zealand privacy laws.

      1. Via our online web form:
      2. By mail: Sony New Zealand Limited
      100 Ponsonby Road
      Auckland 1011
      3. By telephone: Please dial 0800 SONYNZ (766969).
      4. By email:

Updated: 30 November, 2020