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WF-1000XM5 Wireless Noise Cancelling Earbuds (Smoky Pink)

Model: WF1000XM5P

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Bonus Wireless Charger (ANKERWLESSCHARGERB) valued at $54.45 when you purchase a WF-1000XM5 Smoky Pink (WF1000XM5P). While Stocks Last. T&Cs Apply.
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Delivery Information

Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations and currently authority to leave (ATL) at doorsteps or un-signed is not available.

Delivery Australia

Australia

Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For ACT, SA, WA, TAS, NT metro and other rural areas, orders should be received within 1-7 business days.

Delivery New Zealand

New Zealand

Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers.

Delivery Costs

Delivery Fees

Some orders may be charged a small delivery fee as part of the convenience of getting your order delivered to your doorstep. See checkout for final costs.

Delivery Sale Periods

Sale Periods

Delivery delays may be experienced during sale periods due to high demand.

  • For items over 20kg, Sony (or an authorised logistics provider) will contact to arrange a delivery time. Certain factors such as size, shipping address or volume of deliveries may delay shipments.
  • For returns, see our returns information for more details.
  • Shipping is only available to customers within NSW, VIC, ACT, QLD, SA, WA, NT, TAS only for orders on store.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on store.sony.co.nz
  • TVs cannot be shipped to regional or remote addresses. An error message may appear during checkout if the TV in your cart cannot be shipped to your selected address. Please remove the TV or choose an alternate delivery address to continue.
  • Pick up and collection of orders are not available.
  • Delivery is currently during standard business hours only.

Key Features

Enjoy richer, more detailed vocals

Enjoy richer, more detailed vocals

Thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience richer vocals and enhanced fine details. The diaphragm structure combines several different materials for the dome and the edge, achieving low distortion and a clear sound quality.

Designed for less distortion

Designed for less distortion

By combining our HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high-performance analogue amplification. The result is low distortion and crystal clear audio reproduction.

Enjoy High-Resolution Audio

Enjoy High-Resolution Audio

The WF-1000XM5 supports High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data than conventional Bluetooth audio for exceptional High-Resolution Audio quality that is closer than ever to the studio recording.

AI technology for precision sound

AI technology for precision sound

Using Edge-AI (Artificial Intelligence), DSEE Extreme upscales compressed digital music files in real-time, including those from popular streaming services. It dynamically recognises each song's instrumentation, musical genre and individual elements, and restores high-range sound lost in compression.A = Expanded audio dynamics (strings and whisper-quiet subtleties)B = Restored high frequencies (acoustic and vocal instrument realism)

Comfortable and secure

Comfortable and secure

Our WF-1000XM5 earbuds feature a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. We've designed the WF-1000XM5 utilising extensive ear-shape data collated since introducing the world's first in-ear headphones in 1982. Our continuous evaluation of different ear shapes and sensitivities has helped us design an ideal earbud shape, secure and comfortable for almost everybody.

A comfortable fit and better sound insulation

A comfortable fit and better sound insulation

New Noise Isolation Earbud Tips are made from an exclusive material that improves fitting and increases comfort thanks to reduced pressure in the ear due to a newly designed shape. The earbuds come in four sizes, including SS.

Smooth switching

Smooth switching

For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With the multipoint connection you can quickly switch to a ringing device, then back by simply resuming playback on the other device.

A clear, stable Bluetooth signal

A clear, stable Bluetooth signal

These earbuds utilise a powerful new Integrated Processor V2, which transmits a Bluetooth signal simultaneously to and from both ears, so you can enjoy a stable sound.These earbuds are ready for LE Audio (Beta version), a next generation Bluetooth audio that enables ultra low latency - ideal for gaming.A) Conventional L to R Relay BT Transmission.B) WF-1000XM5 L/R Simultaneous BT Transmission

Adjusts to the world around you

Adjusts to the world around you

Adaptive Sound Control senses where you are and what you're doing, then uses AI to change ambient sound settings for the ideal listening experience. Over time, it will learn your behaviour, recognise locations you visit often, and tailor the sound to suit your location.

A new sound experience for AR gaming

A new sound experience for AR gaming

If you're looking for new entertainment options beyond music and movies, the WF-1000XM5 uses new sensors and spatial sound technology to deliver immersive sound for Augmented Reality games like "Ingress" from Niantic.When playing "Ingress" with the WF-1000XM5, sensor and spatial sound technologies deliver a new experience: using head tracking, the sound is conveyed from different directions to line up perfectly with the action on the screen.

Detects speech vibrations to enhance clarity

Detects speech vibrations to enhance clarity

Bone conduction sensors pick up the vibration of your voice directly from your skull bones, helping to isolate your speech from ambient sounds and background noise, for clear calls in even loud environments.

Feel a more stable fitting earbud

Feel a more stable fitting earbud

Noise Isolation Earbud Tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximise the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise. It also improves adhesion to the ear canal for a more secure, stable fit.

Astonishing sound quality

Astonishing sound quality

The specially designed driver unit Dynamic Driver X provides wide frequency reproduction, enabling deeper bass, subtle vocals and enhanced fine detail, especially on high-pitched instruments. The consummate performance, across the full range of frequencies, delivers a smooth and natural sound regardless of what you're listening to.

Head-tracking function

Head-tracking function

Head tracking ensures a realistic and compelling listening experience by automatically adjusting sound fields to compensate for your head movement. Sounds are precisely aligned with your smartphone screen, even as you move, to completely involve you in your viewing by connecting to compatible smartphones/services.

Certified headphones for a personalised experience

Certified headphones for a personalised experience

With 360 Reality Audio certified headphones and the Sony | Headphones Connect app, optimise your experience by analysing your individual ear shape, and enjoy the ultimate immersive music experience.An advanced personal optimisation algorithm gives an even greater sense of sound space, distance and height, allowing you to become even more immersed in the music.

Sony's best ever call quality

Sony's best ever call quality

Thanks to an AI-based noise reduction algorithm based on Deep Neural Network (DNN) processing, and bone conduction sensors, your voice will come through clear and natural, even in a noisy environment. And if you're outdoors, the wind noise reduction structure will minimise any wind whooshes, so you always know you'll be heard.

Mute the outside world for clear call quality

Mute the outside world for clear call quality

With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise, increase accuracy and extract your voice clearly in various environments.

Always hear and be heard

Always hear and be heard

A wind noise reduction structure and a mesh wrap in the microphone will minimise noise during calls so you can be heard clearly in windy conditions.

Small and beautifully designed

Small and beautifully designed

With an improved glossy texture and a more luxurious feel, these earbuds fit comfortably in your ears while keeping out external sounds.By downsizing the headphone body and optimising the placement of the components, the earbud is now approximately 25% smaller and 20% lighter than the WF-1000XM4. We've also reduced the size of the charging case, so it will sit even more sleekly in your pocket.

New Your Pink, Smoky Pink

New Your Pink, Smoky Pink

A soft and sophisticated pink with an elegant and muted tone that blends with your personality.The powdery matte texture and nuanced color with a slight pinkish tint add moderately brilliance while blending with your skin tone and fashion.

Specifications

General Features

    • Driver Unit 8.4 mm

Size and Weight

    • Width (cm) 5.00
    • Height (cm) 6.00
    • Weight (kg) 0.11
    • Carton Width (cm) 23.50
    • Carton Height (cm) 11.00
    • Carton Weight (kg) 1.62

Availability

    • Released 2024

Reviews

Please note: Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

Support

Warranty

When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty provided by Sony Australia Limited (for Australian purchases) and Sony New Zealand Limited (for New Zealand purchases)

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What can I request for a price match?
Price match requests are available for some Sony products sold at our online Sony stores (store.sony.com.au (Australia) and store.sony.co.nz (NZ)) or our Sony stores in Australia and New Zealand. If the online Sony Store product page or Sony Store staff at our stores indicate that a Sony product is available for a price match request, you may be eligible for price matching if it is:

A qualifying product

The product must be a matching brand, model number and colour to be eligible.

Available at a qualifying retailer.

We may match local retailers in Australia and NZ (including their online prices) and marketplace sellers in Australia and NZ that source genuine Sony products that have the product in stock or available for pre-order online or in store.

Not shown on our exclusions list


See our full list of exclusions


Terms and conditions apply: see here for Price Match Terms
Choose How You Want to Price Match
After reviewing the above criteria, follow the simple steps below:
1 1

Online

Find a Qualifying Product

Find a qualifying product from a qualifying retailer that you want to ask Sony to price match. The price must be current on the day of request and available to purchase at that price.

2 2

Fill out the form to request a Price Match

Fill out the form that can be found on selected product pages - unless excluded from our Price Match. If you require assistance, reach out to our Live chat. Please be prepared to direct our support staff to the ad or website that is displaying the current lower price you would like to match.

Should your price match request be successful, we will contact you and update your shopping cart. Make sure to create/sign in to your account and add the product to cart to make this quicker. If your price match request is successful it will be valid for the time specified by our support staff – this time will vary according to product and time of request. If you do not proceed with the sale within this time, the price match price for the product will no longer apply and the price in your cart will revert to the current price for the product at store.sony.com.au (Australia) or store.sony.co.nz (New Zealand) at the time the price match expires.

1 1

In-Store

Find a Qualifying Product

Find a qualifying product from a qualifying retailer that you want to ask Sony to price match. The price must be current on the day of request and available to purchase at that price.

2 2

Price Match In Store

Take your catalogue, flyer, printed email into one of our Sony Stores to request a price match. If your price match request is successful the Sony Store staff member will tell you how long the price match is valid for. This will vary according to product and time of request. If you do not choose to proceed with the sale within the time specified by the Sony Staff member, your price match will expire.

Price Match Terms

    Customers may request a price match from Sony against the price being offered by another retailer for the same product, subject to these terms (“Terms”). In these Terms “Sony” means Sony Australia Limited (Australian purchases) or Sony New Zealand Limited (NZ purchases).

    1. Price match request is available for new Sony products sold by Sony that appear with the:
    a) “Request a Price Match” button on their product page (online purchases at store.sony.com.au (Australian purchases) or store.sony.co.nz (NZ purchases); or
    b) where indicated by Sony Staff (in store purchases at Sony stores in Australia and NZ).

    Products made available for price match are at Sony’s discretion and may change frequently.

    2. Sony may in its discretion choose to offer a price match for a current Sony product sold by Sony against a competing qualifying product (as defined below) when requested by a customer. Requests may be eligible for a price match if the below criteria are met. Sony will consider each case and communicate its result. This is not a price match guarantee. See this page for details on how to request a price match online or instore. Criteria:
    a) the product you are asking Sony to price match must be identical to the one being sold by Sony, including matching brand, model number and colour (“Qualifying Product”);
    b) the Qualifying Product must be in stock and available for sale (or available for pre-order online or in store) at a qualifying retailer (“Qualifying Retailer”). A Qualifying Retailer means:
    i) local retailers in Australia and NZ (including their online sales); and
    ii) marketplace sellers in Australia and NZ that source genuine Sony products; and
    c) the Qualifying Product must not involve one or more Exclusions, see below at end of these Terms for Exclusions. Exclusions may be updated from time to time.

    3. Other terms applicable to price match requests:
    a) Sony requires reasonable evidence to verify the price that the price match is being sought for. This may include a link to the advertisement, or a photo of the advertisement. The price must be current on the day of request and available to purchase (in stock) at that price;
    b) Price match may apply to multiple quantities of the same product at time of request to the limit set by Sony if the price match is offered (for example, if customer would like to purchase multiple quantities of the same product at the price match amount, Sony will indicate how many can be purchased at the price match price); and
    c) Australian purchases: We match store.sony.com.au on in store prices and in-store prices on store.sony.com.au. New Zealand purchases: We match store.sony.co.nz on in store prices and in-store prices on store.sony.co.nz.
    d) Price Match may not be valid in conjunction with any other offer or coupon. Check with Sony customer support (online purchases) or Sony stores in Australia or NZ at the time of making your price match request.

    4. If Sony approves the customer’s price match request the below terms apply. If Sony does not approve the customer’s price match request the customer will be informed of this. Terms that apply where price match is approved:
    a) Online purchases from store.sony.com.au (Australia) or store.sony.co.nz (New Zealand purchases):
    i) if price match is approved it will remain valid in the customer’s cart for the timeframe indicated by the Sony customer service team.
    ii) If customer chooses not to proceed with the sale within this time period, the price match price for the product will no longer apply and the price in the customer’s cart will revert to the current price for the product at store.sony.com.au (Australia) or store.sony.co.nz (New Zealand) at the time the price match expires.
    iii) If a customer removes a product subject to an approved price match from their cart, the product cannot later be added to the customer’s cart at the earlier price match price.
    b) In store purchases: if Sony approves the customer’s price match request, it will remain valid for the time period indicated by the Sony Store staff member. If the customer does not complete sale within this time period, the price match price will no longer apply.

    5. These Terms are governed by the laws of Australia (Australian purchases from Sony) and New Zealand (New Zealand purchases from Sony).

    Exclusions
    Current as at 1 November 2023
    1. Commercial quantities and pricing (price reduced due to volume or association).
    2. Stock Liquidations (goods sold by a business placed into receivership – closing down clearances).
    3. Prices where items are part of a package or bundle (Example: TV and Soundbar package, Sony will not match just the Soundbar at the reduced package price).
    4. Corporate offers where a valid account is necessary for eligibility or corporate (B2B) pricing or quotes.
    5. Price / advertising errors (technical issues, misquotes, or listings which are suspected to be incorrect).
    6. Parallel Import or Grey Market distributors.
    7. Interest free and finance offers where payment method is part of the price reduction.
    8. Offers and promotions where points make up payment.
    9. Seconds, refurbished or ex demo stock.
    10. Prices which Sony suspects are incorrect or are significantly below market / cost pricing.

    The above exclusions may not cover all situations. Other exclusions may apply and will be notified to you at the time of your request if applicable.

Recently purchased a Sony product and now seen it cheaper elsewhere? Get in touch with us at our customer support page to see if Sony, in their discretion, can offer you a partial refund. In addition, if Sony agrees to offer you a partial refund, then if we lower our in-store or online pricing during the return and exchange period, we will further match this lower price.
If you have any questions, please do not hesitate to reach out to our Live chat or give us a call. You can also speak to an assistant in-store for in-store price match requests.
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