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WH-1000XM4 Wireless Noise Cancelling Headphones (Silver)

  • HD Noise Cancelling Processor QN1 lets you listen without distractions
  • High quality wireless audio with BLUETOOTH and LDAC technology
  • Smart listening technology to enhance your listening
Model: WH1000XM4S
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$375.00 NZD
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Delivery Information

Please note, we cannot deliver to PO Boxes, Parcel Lockers or international destinations and currently authority to leave (ATL) at doorsteps or un-signed is not available.

Delivery Australia

Australia

Regular deliveries to NSW, QLD and VIC metro areas should be received within 1-5 business days. For ACT, SA, WA, TAS, NT metro and other rural areas, orders should be received within 1-7 business days.

Delivery New Zealand

New Zealand

Regular deliveries to Metro areas should be received within 1-5 business days. For rural areas and Stewart Island, orders should be received within 1-7 business days but may dependant on local carriers.

Delivery Costs

Delivery Fees

Some orders may be charged a small delivery fee as part of the convenience of getting your order delivered to your doorstep. See checkout for final costs.

Delivery Sale Periods

Sale Periods

Delivery delays may be experienced during sale periods due to high demand.

  • For items over 20kg, Sony (or an authorised logistics provider) will contact to arrange a delivery time. Certain factors such as size, shipping address or volume of deliveries may delay shipments.
  • For returns, see our returns information for more details.
  • Shipping is only available to customers within NSW, VIC, ACT, QLD, SA, WA, NT, TAS only for orders on store.sony.com.au and to North Island, South Island, Stewart Island addresses only for orders on store.sony.co.nz
  • TVs cannot be shipped to regional or remote addresses. An error message may appear during checkout if the TV in your cart cannot be shipped to your selected address. Please remove the TV or choose an alternate delivery address to continue.
  • Pick up and collection of orders are not available.
  • Delivery is currently during standard business hours only.

For everyday convenience, just Speak-to-Chat

As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation – handy if you want to keep your headphones on, or your hands are full.

For everyday convenience, just Speak-to-Chat

Optimising noise cancelling

To maximise noise cancelling performance, the WH-1000XM4 headphones incorporate two technologies: Personal Noise Cancelling Optimiser, designed specifically for you, and Atmospheric Pressure Optimising, designed specifically for air travel.

Optimising noise cancelling

Multipoint connection

For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You’ll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button.9

Multipoint connection

Wireless freedom, premium sound

LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH® audio, allowing you to enjoy High-Resolution Audio content in exceptional quality, as close as possible to that of a dedicated wired connection.3

Wireless freedom, premium sound
All day power and quick charging
All day power and quick charging
With a huge 30 hours of battery life you’ll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours’ worth of charge after just 10 minutes with the optional AC adapter.6
Clearer hands-free calling
Clearer hands-free calling
Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone.
The technology that makes it happen
The technology that makes it happen
Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1
Ambient Sound Control
Ambient Sound Control
Adjust ambient sound with the Sony | Headphones Connect app to cancel noise while still allowing through essential sounds, like transport announcements, when you’re listening on the move.
false
Quick Attention
Quick Attention
Need to quickly hear voices or sounds around you? Just place your hand over the housing to instantly turn your music volume down and let ambient sound in.
Pause the music
Pause the music
Take off your headphones and the music pauses automatically.
Wear all day in total comfort
Wear all day in total comfort
WH-1000XM4 headphones blend sophisticated styling with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you’ll barely notice you’re wearing them.
Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience.
Learns your favourite locations
Over time, Adaptive Sound Control learns to recognise locations that you frequently visit, such as your workplace, the gym, or a favourite café, and tailors sound to suit the situation.
Learns your favourite locations
Industry-leading noise cancellation
Whether you’re flying long-haul or relaxing in a café, the WH-1000XM4 headphones deliver our best ever noise cancelling performance, keeping out even more high and mid frequency sounds.
Industry-leading noise cancellation
Sony’s premium wireless headphones deliver a sonic masterclass
What Hi-Fi? Sony WH-1000XM4 review. 5 stars award What Hi-Fi?, August 2020 Read Review

Key Features

The technology behind the noise cancellation

The technology behind the noise cancellation

Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1. Using a new algorithm, the HD Noise Cancelling Processor QN1 then applies noise cancelling processing in real time to a range of acoustic environments. Working together with a new Bluetooth Audio SoC (System on Chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second.

Optimising noise cancelling

Optimising noise cancelling

The WH-1000XM4 headphones incorporate two technologies to maximise noise cancelling performance. Unique Atmospheric Pressure Optimising delivers optimal sound at high altitude while Personal Noise Cancellation Optimiser analyses unique sonic characteristics caused by head size, glasses, and hair, then tailors sound to you.

Sony | Headphones Connect app

Sony | Headphones Connect app

With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equaliser lets you customise sound levels to suit your music.

Multipoint connection

Multipoint connection

For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button.

Swivel foldable structure

Swivel foldable structure

The ear cups swivel inwards so they pack up neatly in a compact case.

Carry case with cable

Carry case with cable

The supplied carry case is durable and includes a cable for wired listening.

Ambient Sound Control

Ambient Sound Control

Adjust ambient sound with the Sony | Headphones Connect app to cancel noise while still allowing through essential sounds, like transport announcements, when you're listening on the move.

Clearer hands-free calling

Clearer hands-free calling

Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone.

Be smarter with Voice Assistant

Be smarter with Voice Assistant

Get hands-free help. Just say "OK Google" or "Alexa" to activate your preferred voice assistant.. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more. You can even control your headphones' features like noise cancellation with your voice.

Control at your fingertips

Control at your fingertips

Change the track, turn the volume up or down, and take or make calls just by tapping or swiping the panel.

Advanced noise cancellation

Advanced noise cancellation

Whether you're flying long-haul or relaxing in a cafe, the WH-1000XM4 headphones deliver our advanced noise cancelling performance, keeping out even more high and mid frequency sounds.

Top features

  • Industry-leading noise cancellation1

  • Premium sound

  • Smart listening technology

Specifications

Speak to Chat
Yes
Wireless freedom with BLUETOOTH® technology
Yes
Pair two Bluetooth devices at the same time
Yes
Voice Assistant
Yes
Power and quick charging
Up to 30 hours of battery life
NFC
Yes
Ambient Sound Control
Yes
Carry case with cable
Yes

General Features

    • Sensitivities (dB/mW) 105dB / mW (1kHz) (when connecting via the headphone cable with the unit turned on) , 101dB / mW (1kHz) (when connecting via the headphone cable with the unit turned off)
    • Plug Gold-plated L-shaped stereo mini plug
    • Magnet Neodymium
    • Headphone Type Closed, dynamic
    • Frequency Response (Hz) 4Hz-40,000Hz
    • Driver Unit 40mm, dome type (CCAW Voice coil)
    • Diaphragm Aluminum coated LCP
    • Cord Type Single-sided (detachable)
    • Cord Length Headphone cable (approx. 1.2m, OFC strands, gold-plated stereo mini plug)

Design and Sound Features

    • Wearing Style Over Ear

Size and Weight

    • Width (cm) 18.00
    • Height (cm) 22.50
    • Weight (kg) 0.77
    • Carton Width (cm) 19.50
    • Carton Height (cm) 25.00
    • Carton Weight (kg) 3.42

Availability

    • Released 2020
Firmware Update to Version 2.0.6 for WH-1000XM4
support services

Benefits and Improvements: Fixes an issue where, when there are 2 Bluetooth devices connected at the same time, the connected devices repeatedly disconnect and reconnect.

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

Release Date: 07-08-2020

View Sony Support Site

Reviews

Please note: Some product variations, services and/or features mentioned within Product Reviews may not be available in all countries.

1. As of 21st April 2020. According to research by Sony Corporation, measured using JEITA-compliant guidelines. In headband style of wireless noise cancelling headphones’ market.

2. Please check airline policy before using your BLUETOOTH® connection.

3. LDAC music device required.

4. Activate the DSEE Extreme™ from the Sony | Headphones Connect app.

5. By default, music resumes playing 30 seconds after your conversation ends in Speak-to-Chat mode. This timeframe can be customized using the Sony | Headphones Connect app

6. When using optional 1.5A or more AC adapter.

7. The WH-1000XM4 offers the Google Assistant and Amazon Alexa with an update. Install the Google Assistant app and change the assignment of noise cancelling button with Sony | Headphones Connect app, then press and hold the noise cancelling button. For Amazon Alexa install the Amazon Alexa app and change the assignment of noise cancelling button with Sony | Headphones Connect app, then just press the noise cancelling button to get going.

8. Update of Firmware and Sony | Headphones Connect App is needed. Google is a trademark of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. The Google Assistant and Alexa are not available in all languages and countries/regions.

9. Customers may need to update their Sony | Headphones Connect app for this software to be activated. Firmware update is needed.

10. Sony | Headphones Connect App is needed. Requires subscription to a music streaming service – subscription fees apply. Some services may not be available in certain countries/regions.

11. By default, music resumes playing 30 seconds after your conversation ends in Speak-to-Chat mode. This timeframe can be customized using the Sony | Headphones Connect app.

12. Customers may need to update their Sony | Headphones Connect app for this software to be activated.

Support

Warranty

When you purchase a Sony product, you have the peace of mind in knowing that your product is covered by Sony's Standard Warranty provided by Sony Australia Limited (for Australian purchases) and Sony New Zealand Limited (for New Zealand purchases)

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